AMPed is a free music service from SingTel. With AMPed, you get
- Unlimited music downloads
- Unlimited data for browsing and downloads via the mobile application
- Music to keep and share
- Exclusive pre-album releases
- Music News & Celebrity Blogs
- The opportunity to meet your favourite stars
- The ability to synchronise your music on your mobile & PC
To enhance the social music experience further, customers get to enjoy these exclusive benefits:
· Select 15 songs to own and share every month. Customers can transfer them to various music playback devices, share them with friends and keep them indefinitely. Unused track entitlements can be cumulatively rolled over until the end of the subscription period.
· Meet their favourite stars and receive priority invitation to exclusive music showcases, autograph signings and meet-and-greet sessions up to six times a year, the first being the Lady Gaga showcase on 14 June.
· Access three full-length music videos, free of charge, on the interactive web portal. These videos are refreshed weekly. In addition, while customers are listening to their favourite hits, they can also preview clips of the music video, if available. Alternatively, SingTel customers can enjoy the unlimited music downloads and other benefits as long as they sign up for any of the following 3G Flexi plans:
3G Flexi Lite - AMPed | 3G Flexi - AMPed | 3G Flexi Plus - AMPed | |
Free incoming calls all-day | |||
Monthly subscription | $39 | $56 | $95 |
Free local calls (outgoing) | 100 minutes | 200 minutes | 500 minutes |
Free local SMS | 500 | ||
Free local data for Internet surfing | 500MB | 1GB | 2GB |
Now comes with FREE UNLIMITED data for music browsing and downloads at up to 7.2Mbps download speed | |||
I've called singtel and here is the response
1st call
in the nutshell he said that because im existing customer I can get 50% off the AMped subscription .... I said that it should come free and it did stated in news it's free
AMPed is also available at no additional cost on Broadband on Mobile
Then i was put on hold, then the customer service said that it's free but with 200 MB limit for internet and download ... getting confuse here and asking him that maybe he is refering to broadband on mobile while mine is iflexi plan.
he still insisted that it's 200 MB limit, then I ask him in that case how I 'm able to check my data usage of AMped? he said that can go to singtel.com/bbmobile .. i did that and go to existing customer enter your ic and phone number .. which at that time im not able to log in ... but he said that im suppose to see my data usage there ... (i've just checked and I only see my iflexi data usage) he then said send a *(some number) which i forget but nothing comes out.
if you are getting confuse that's fine ... because it's confusing ..
He said he will call me back and check ...
I also check that is it true that miotv live is extended to 31 march 2010 he said yes
"is my plan as well or only new user" .. and he said only new user...
feeling unsitisfied with the answer I try to browse around to see some info, I know in some forum some called and said that it's free for existing user but i just one a fine print of that ...
and i found this one
iFlexi customers can upgrade to iFlexi AMPed plan for FREE.
Get AMPed for free with your iFlexi AMPed plan and Broadband on Mobile AMPed plan.
Dial *AMPed (*26733) on your mobile to sign up for Broadband on Mobile AMPed
2nd call
"Hi I want to upgrade my existing iflexi value to iflexi value amped"
"hold on sir, I will send out your request"
"I've sent the request and it will be done in 1 day"
"is it free"
"yes sir, it's free"
So what you are waiting for ? go and activated your AMped
Shortcut to Singtel Hotline to upgrade your iflexi to iflexi amped
1. Call 1688
2. Press 1 for english
3. Enter your phone number
4. Press option 4
5. Press option 0 to speak to customer service
Some feedback if I would like to give is that Singtel need to communicate well between the marketing and its customer service hotline, we as the customer often confuse by different answer and standard that's give by the hotline. They cannot be blamed about this but sure improvement has to be made.
Singtel need to improve some of the sop and flow of information so that everyone from the marketing, hotline, shops, etc.
4 comments:
I manage to convert to amped and got free download from amped. But I'm not able to transfer the song to PC. If anyone knows how to do it, please publish. Thanks.
Hi Ligermoster.. it's easy just go to the website http://www.singtelamped.com and download it from there to your computer.
Just remember you have limit to download non DRM songs but unlimted for DRM songs (you can only play it on your computer)
Thank you Lazy Snail. However, I still got problem downloading on the PC as my iphone was activated by Singtel Customer Service and they did not give me any password. :(
Do you have problem log in ?
go to the amped website then click login and click the image "new, not a member yet click here to register" they will bring you to idea registration after that you can login to amped website with you user id (phone number) and your password.
Hope this helps :)
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